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How 81kbd Handles Your Personal Information

When you open an account with 81kbd and use bKash, Nagad, or Rocket to move funds, you share personal data with us.

Account data protectionbKash, Nagad, Rocket payment recordsYour right to request deletionNo third-party data sellingBangladesh-relevant policy scope
81kbd How 81kbd Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Data

We apply SSL encryption to all data in transit between your device and our servers. Account credentials are hashed — we cannot read your password, and our support team will never ask for it. Payment data tied to your bKash, Nagad, or Rocket transactions is stored in access-controlled systems. We review data retention schedules periodically to remove records that no longer serve a legitimate purpose.

Encryption in Transit

SSL encryption covers every request your phone or browser sends to 81kbd — including bKash deposit confirmations, login events, and account updates.

Cookie and Session Control

Session cookies keep you logged in across mobile and desktop without re-entering credentials. You can clear these through your browser settings at any time without losing account data.

Retention and Deletion

Payment records linked to Nagad or Rocket transfers are held for dispute resolution purposes. Browsing data is cleared on a shorter cycle. You may request early deletion via support.

Who Can See Your Data

Only payment processors handling your mobile wallet transfers and staff with a legitimate operational need can access your personal record. We do not share it for marketing purposes.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or remove data we hold about your account, our support team handles these requests directly. You can reach us through live chat inside the account area, by email, or through our dedicated Bangladesh support channel — we aim to acknowledge data requests within a few working days.

Live Chat Support Open Support Chat Bangladesh inside your account. Raise a data query directly with the team — no need to log a separate ticket for straightforward requests.
Email Data Requests Send your data access or deletion request to our support email. Include the mobile number linked to your bKash, Nagad, or Rocket wallet so we can locate your record.
Account Wallet Help For payment-record queries — such as which transactions are stored against your Nagad or Rocket account — raise a wallet verification ticket through the Account Wallet Bangladesh section.

Common Questions About Your Privacy on 81kbd

These are the questions we hear most often from people checking their data rights before or after opening an account. If your question is not here, contact us through Support Chat Bangladesh.

We collect your name, contact details, and the mobile wallet number you use for bKash, Nagad, or Rocket. Device identifiers and session logs are also recorded to secure your account.

No. We never store wallet PINs. Transaction references are recorded for payment history, but authentication credentials stay with your wallet provider — bKash, Nagad, or Rocket.

Yes. Send a data access request through Support Chat Bangladesh or by email, including your registered mobile number. We aim to respond within a few working days.

Raise a deletion request via the Account Wallet Bangladesh section or email support. Some payment records may be retained for legal compliance, but browsing and session data can be removed.

We share data only with payment processors needed to complete your Rocket, bKash, or Nagad transfers, and where required by law. We do not sell personal data to advertisers.

Coverage depends on your local law and the regions 81kbd currently supports. If access or data rights differ where you are, local law takes precedence over this policy.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.